Connecting IP camera to Deco M9 impossible
Hello,
I bought a wifi mesh system Deco M9 and I am really pleased with it. Easy to install and working fine.
Only problem is that we have an IP-outdoor camera (not TP-link but Foscam) and this camera only works via 2,4 Ghz wifi. However, I cannot connect the camera to the Deco, because when I check the connection via my phone (I have to connect the camera through the app on my phone) the Deco shows only connection via 5.0.
I do not see any possibility to change the connection to a temporary forced 2.4 Ghz for connecting my camera.
I also tried to link the previous wifi-extender (Netgear WN2500) which worked with the camera to the Deco (not an ideal situation but if this would work with the camera, ok) but I cannot connect the Netgear to the Deco, I also tried with a lan-cable between the two.
There is also no WPS-possibility on the Deco....
Can somebody please help me and explain how I can connect the Foscam?
Thank you!
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Yes, that looks like I would like to see it as well! And mine is also 1.7.7 dated 2018, but no possibilities, as you can see.
Pity, I have chosen the M9 because it was shown on the site of TP as being the newest and best type, with the most options and possibilities and ways to fine-tune the system.
But if M9 doesn't even have this (as I see it) simple and basically needed option it's actually a waist of money..... and with the many appliances and machines that do not work with 5.0 it is really essential to be able to make a choice!
TP-Link, if there's anybody reading these posts, how about updating the M9-systems with this option or make an app specially for the M9 with these choices as well?????
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Guess what????
I got a firmware update for my system about 15 minutes ago and now I have these options as well.
Will try to connect my camera tomorrow and let you know whether I succeeded!
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Yes, it works!
Thank you very much, Barry, for your help and patience!
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Hi Helga,
I just installed a new Deco M9 and I am trying to set up my existing Foscam IP camera, need some help -
1) are you using your Deco as Router or AP?
2) if you are using Deco as Router, how did you mamage to "detect" the Foscam? I tried to connect a network cable directly between Deco and Foscam but "Equipment Search Tool" cannot find the Foscam. Prior to using Deco M9, I had another router "ASUS" and was able to set up multiple successful Foscam before.
3) any other tips which can help to detect and connect Deco to Foscam.
Regards,
Rick
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Hi Rick,
What is the current network topology/diagram? How do you connect these devices together?
With Foscam connected to the Deco by wired cable, click here to verify the IP and gateway obtained by the camera.
Meanwhile, is the Equipment Search Tool in the same subnet with the Foscam?
Besides, is there any port forwarding need to be open for the camera?
It is suggested to contact the tech support of the camera to get some suggestion so that we can make it on the Deco to make it work.
Good day.
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@Kevin,
Problem solved. For some reason when I plugged in the wire to the IPCam, Deco App on iPhone does NOT pick it up. I have to use an app from Foscam to scan and connect to the Deco Wifi (must turn off Deco's 5Ghz Wifi at this step). Once Foscam is connected to Deco Wifi, the rest is easy.
Regards,
Rick
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Thanks for your reply, glad to hear that you got it resolved. Congrats.
Now you can enjoy the internet with the Deco mesh network.
If need any further help in the future, do not hesitate to contact us.
Have a nice day.
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@BarryTreeg I have a similar issue with my M4 mesh set up and 3 Ctronics cctv cameras. They are 2.4GHz only so I tried connecting to the guest network with 5GHz signal switched off. It didn't make any noticeable difference. When I open the camera app I sometimes get all 3 connecting immediately but usually only 1 or 2, in spite of the cameras being very close to an M4 beacon. The signal is strong so it's the inconsistency of the connection that's baffling me. It was very reliable with my old modem/router.
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One thing peope reading this for help need to remember is after connecting your camera to the WIRED network (either plugging into the main or slave RJ45) on the app you need to 'pull the screen down' to refresh the list of connected devices or have the notification setting for "New Device Detected' to enabled, and 'click' the notification.
The app does not auto refresh when new devices are connected, thus giving the appearance that the new device has not connected when in fact it has.
RChang wrote
@Kevin,
Deco App on iPhone does NOT pick it up.
Regards,
Rick
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Also, for anyone looking to get this system working properly, here is a tip I learned the hard way. Do not use a power filtering device to plug any of the P9's into.
No UPS, No powerstrip.
These devices filter the power and remove powerline functionality.
I had mine plugged into a UPS thinking I would keep my network up during intermittent power issues, but discovered that this is stops the powerline from functioning.
Plugged into a regular outlet and everyting worked great.
Still would like to have some kind of confirmation from the software or a LED on the plug like the M7, but from speed testing, I know it is working.
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