Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)

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Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)
Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)
2018-06-30 03:27:30
Model :

Hardware Version :

Firmware Version :

ISP :

Hello,
I have this problem with this router on my internet provider. I have a PPPoE 500/150 mbits/s link and in cases when link dropped and reconnect, after that the internet connection is unstable. I cannot acces some websites or i have very slow acces. For example if i want to search on google, it will open after about 20-30 secconds. All download starts and drops after 5-10 secconds. Ookla speed give me error. After i restart the router everything work fine until a new PPPoE recconect. I can reproduce this problem even if i manually disconnect and reconnect from router web interface.
This problem not apear if i disable hardware NAT. The problem persist with a seccond/replaced router- the same version V 4.0.

I need some suggestions if it is possible, becasue it seems it is a general problem with this Archer C7 V 4.0...
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#1
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5 Reply
Re:Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)
2018-07-16 16:05:01
No one, no idea?
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#2
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Re:Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)
2018-07-16 17:29:14
hey, do you mean both wired and wireless connection drop frequently?
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#3
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Re:Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)
2018-07-16 17:53:12
Both. Not so frequently. Only if PPPoE connection from my internet provider drops/restarts. It sems that NAT boost service crash the entire NAT. Meanwhile i send a ticket to tp-link support from my country and they confirmed the problem too, after they tested an Archer c7 v4.0...
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#4
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Re:Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)
2018-07-18 16:35:22
hey, so what's the suggestion provided by tp-link support? can you share with us here?
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#5
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Re:Archer C7 V.40 internet connectivity issue with NAT Boost enabled after PPPoE drop/restart ( recconnects)
2018-07-18 17:41:27
No suggestion yet. They still test it because probably dont know from where the problem is and in the moment when they resolve the problem i will receive e beta firmware. This is what tp-link support tells me. But when it will happen, i dont know...
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#6
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