C5400 v2 only half speed on gigabit internet
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hardware Version :
Firmware Version :
ISP :
I have a gigabit internet connection. Speedtest gives mee 900+ Mbps when wired directly to my modem. Tested with laptop and Apple TV 4K.
A brand new Archer C5400 v2 only provides half the speed - with the same devices wired to it. Cat 6 cables in all tests.
Speedtest from the "Thether" app also shows connection speeds around 4-500 Mbps both up and down - I guess this should test the speed between router and modem.
So - is my Archer a defect unit, or are there fixes for this?
Regards,
Steinar Carlsen
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Kevin_Z Can you please send me this firmware update. I am expereincing this issue and need it resolved
Kevin_Z wrote
Hi @sca and all,
Regarding the half-speed issue of Archer C5400 V2, we attached great importance on it and we have released a firmware which you can install and take some time to verify whether it works.
You can contact us via support@tp-link.com to get the download link, or you can just let me know.
Wish you all have a good day.
Can you send me the download link please.
- Copy Link
- Report Inappropriate Content
Hello, please check my answer which has been tagged as best solution, I added the download link.
May it help.
- Copy Link
- Report Inappropriate Content
@Kevin_Z Looks like the file is Corrupt after downloading.
- Copy Link
- Report Inappropriate Content
@Kevin_z
Kevin - can you please let us know if TP-Link plans on releasing updated firmware for the C5400 v2 United States version?? I am having the same "half-speed gigabit" problem that others are having. Thank you . . .
- Copy Link
- Report Inappropriate Content
Hello, I checked again, and the download link is valid.
You will get the bin file once you unpacked it.
- Copy Link
- Report Inappropriate Content
Hello, the Archer C5400 V2 shares the same firmware version, you can also install the firmware attached to my reply and take some time to test its performance.
May it help.
- Copy Link
- Report Inappropriate Content
Kevin,
Are you saying that the US and EU firmware versions are the exact same for the C5400 V2?? I can install the EU firmware on my US router? I had always thought that the firmware was region specific.
- Copy Link
- Report Inappropriate Content
Yes, you are right, the firmware was region-specific. And we recommend you customers to update/downgrade the firmware from the local TP-Link official website of the purchase location for your TP-Link device.
While the Archer C5400 V2 is special. The EU and US share the same version, you can install it on your router to give it a go first.
Any updates, be free to let us know.
Good day.
- Copy Link
- Report Inappropriate Content
Thank you very much for the information about the C5400 V2 Kevin. I do have a question (or request if you will) . . . .
Since this appears to be a unique situation where the router is capable of having either the US or EU firmware version installed would it not be a good idea to also publish this information on the TP-Link US website and forum?? There have been numerous posts from US users that have this router and are experiencing this "half-gigabyte" problem and this would undoubtably help them.
May I suggest that TP-Link put this firmware on their US download site and also post a message on the US forums that it is available. I understand that the C5400 is considered "end-of-life" by TP-Link but making the dowload available on the US support website would go a long way in generating good will among Tp-Link's users.
Thanks again for your help . . .
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 21301
Replies: 87
Voters 0
No one has voted for it yet.