Deco won’t connect to cloud
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco won’t connect to cloud
Model :
Hardware Version :
Firmware Version :
ISP :
Hello.Today I was trying to setup my deco m5, and I though it would be easy.I downloaded the app and followed the set, all the way to where you are asked to name your WiFi-network and create a password.After naming the network and provide it with a password, the app is setting up the network, but the app says that it can’t connect to the tp link cloud.I have tried hitting “try again” numerous times, I have tried with another cellphone and the problem is the same.When I plug my modem straight ind to my laptop there is a internet connection.When I have named the network and so in the app and it fails, I can on my laptop detect a hidden WiFi with a strong signal (I assume this is the network the deco has created) but I can’t acces this WiFi Hope my explanation makes sense.What could the problem be?
Hardware Version :
Firmware Version :
ISP :
Hello.Today I was trying to setup my deco m5, and I though it would be easy.I downloaded the app and followed the set, all the way to where you are asked to name your WiFi-network and create a password.After naming the network and provide it with a password, the app is setting up the network, but the app says that it can’t connect to the tp link cloud.I have tried hitting “try again” numerous times, I have tried with another cellphone and the problem is the same.When I plug my modem straight ind to my laptop there is a internet connection.When I have named the network and so in the app and it fails, I can on my laptop detect a hidden WiFi with a strong signal (I assume this is the network the deco has created) but I can’t acces this WiFi Hope my explanation makes sense.What could the problem be?