Solla-topeeOnline
Following: 30Followers: 197
Forums/ Feature Requests
3 weeks ago
Re:Hundreds of Files – No Easy Way to Download in batch
@At952450 Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:C500 Issue After the Latest Update: Camera Automatically Goes into Offline Mode.
@JohnEsben Hi, 1. How do you restore the connection after disconnecting, such as reboot the camera or the router? 2. Try to change the 2.4G wireless channel and security type to WPA2-PSK on the...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Image quality decreased after recent firmware update
@ltoth @Lorenzo_M Hi, On the Tapo app > Camera's Device Settings > Video & Display page, try to disable the HDR feature if it's turned on, and then check if it helps. Best Regards
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Forums/ Tapo Smart Camera
3 weeks ago
Re:NC450 asking for password
@RichardAKnigh Hi, There is a WPS/Reset button on the camera, and you can press it for about 10 seconds to factory reset the camera. If you have tried that but the problem remains, check if you can...
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Tapo C225, issue with time displayed on recorded video.
@myhong1987 Hi, What's your Tapo app version? You can try to uninstall the Tapo app and reinstall it, make sure the Tapo app is the latest one, and then check if the problem is resolved. Best Regards
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Forums/ Tapo Smart Camera
3 weeks ago
Re:Tapo D230S1 Package Detection\Alerts
@CharlesRM Hi, The package detection feature on the Tapo D230 does not require a Tapo Care Subscription. Best Regards
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