@Fthomaz Hi, 1. It's not suggested to post the camera's MAC address on the thread directly, and you can send it to me via a private message. 2. The new Tapo C200's MAC address seems incorrect, would...

@TDWTech Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@IvanZ Hi, We have firmware that may solve the issue, please send me(@Solla-topee) "Forum ID 714404+ Tapo C520WS's MAC address" via a private message if you want to try the firmware. Before the...

@Gouse Hi, Please confirm the following information for the reported issue. 1. Is your camera model number Tapo C210 or Tapo C200? 2. Please send me the camera's MAC address and a picture of the...

@deak Hi, Are you not powering the camera with the original power adapter? If so, you can try to power the camera with the original power adapter or connect it to a power adapter with a little higher...

@JohandeWit Hi, 1. Please refer to the following picture. The three holes are located on a circle with a diameter of 58mm. 2. We do not have the hole size that can pass the power cable or ethernet...