@Kasa-Nick Hi, For the reported issue, please refer to the tips below: 1. Ensure your Kasa app is the latest one, and you can uninstall the Kasa app and reinstall it for a try. Please send me the...

@Norbu_Has Hi, 1. Thank you very much for the feedback about the model, we will add the KC120 as soon as possible. 2. As you can see in the following configuration instructions, in Step 4, you need...

@hohleweg Thank you very much for your feedback~

@WSC4 Hi, The images & videos downloaded on your old phone won't display on the Tapo app installed on the new phone even if you copied them to the new phone. However, you are correct that you can...

@glyn Hi, Typically, no other configurations need to change on your network to stream the camera remotely. Have you tried to connect to different Wi-Fi networks or use mobile data on your phone and...

@IvanZ Hi, In your case, please refer to the suggestions on this thread. Best Regards