@SanBitter Hi, If your camera gets bricked and has no response when you press the reset button for 10 seconds, you can try the below steps: 1) Ensure the internet is stable and the router has a...

@Nan-Au Hi, Please double-check if the Tapo app installed on your Android phone is up to date. If not, update the Tapo app and check if it helps. If the problem remains, please check: 1. The Tapo app...

@MarioInJapan Hi, It's unable to back up the Tapo device settings now. The device settings usually are saved on the Tapo device itself. If the device is online, you can sync the device settings on...

@GillBP Hi, The Pet Detection function has always been marked with a Beta tag on the Tapo C520WS, the tag was not added after the upgrade to FW 1.2.8. If the Pet Detection function worked fine...

@NearlySociable Hi, You can refer to the instructions below to troubleshoot if the camera displays a wrong time. Tapo Camera Shows Wrong Date and Time Please confirm the following information if the...

@andy_w77