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Connected Clients Name Back To Default in Deco App

Connected Clients Name Back To Default in Deco App

Connected Clients Name Back To Default in Deco App
Connected Clients Name Back To Default in Deco App
19 hours ago - last edited 18 hours ago
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.7.0

Hey TP-LINK !!

 

Why my connected clients name back to default in Deco App after few hours or next day? I was facing the same problem on previous firmware like 1.6.5 and others but i have'nt faced this problem on Deco X20 only facing this on Deco M4 when i use the custom name of connected client so the name not always remain same. This is my brother's Redmi Note 10S when i changed the name from default name to Redmi Note 10S but the name back to default after few hours or next day and exact same problem with IoT devices names too. @David-TP 

 

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Re:Connected Clients Name Back To Default in Deco App
13 hours ago - last edited 13 hours ago

  @ARGamingPK1 

 

Hi, thanks for posting question here.

First, it is suggested to submit Deco app log using email address you registered on our community following this thread.

What are the exact models of the affected devices?

You may turn off random Mac Address of these devices and check again.

Thanks for your cooperation and best regards.

 

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Re:Connected Clients Name Back To Default in Deco App
9 hours ago

  @Marvin_S I tried to turned OFF Randomized MAC Address and still same problem and i also tried to change IoT Devices names and still same problem. 

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