Deco X20 - One device not playing nicely

Deco X20 - One device not playing nicely

Deco X20 - One device not playing nicely
Deco X20 - One device not playing nicely
Sunday
Model: Deco X20  
Hardware Version:
Firmware Version: 1.2.5

I have 3 Deco X20's in my house, and one of them is always causing trouble.  It often gets a red led (offline) and has to be restarted, and other times it says it is online and ok, but has no devices connected to it.

 

I have tried removing it and re-adding it to my network, I have tried connecting it both wirelessly and via ethernet backbone.  Any suggestions on how I can troubleshoot this device and why clients often will not connect to it.

 

It is in the middle of the house and is the closest AP for many devices.

 

0 clients

  1      
  1      
#1
Options
4 Reply
Re:Deco X20 - One device not playing nicely
Sunday

  @burendan What's your Deco X20 hardware version? And latest firmware is 1.2.4 on website.

Subscribe to AR GamingPK1 on YouTube
  1  
  1  
#2
Options
Re:Deco X20 - One device not playing nicely
Monday

  @burendan 

It is also suggested to switch the location of the "Living room" and "Pod" to see whether the problem follows a specific Deco or stays in the same location.

 

Thank you very much and best regards.

 

 

 

  0  
  0  
#3
Options
Re:Deco X20 - One device not playing nicely
Monday
It has HW V2, I also can only see 1.2.4 on the website but in my app it says my main deco is on 1.2.5 Build 20240720. I am not sure how to see the FW version for individual decos, but I have always updated all of them when promoted.
  0  
  0  
#4
Options
Re:Deco X20 - One device not playing nicely
Monday
Thanks, I have tried this with no luck unfortunately.
  0  
  0  
#5
Options