Deco BE85 wireless satellite disconnects daily while wired ones are okay

Deco BE85 wireless satellite disconnects daily while wired ones are okay

Deco BE85 wireless satellite disconnects daily while wired ones are okay
Deco BE85 wireless satellite disconnects daily while wired ones are okay
a week ago
Model: Deco BE85  
Hardware Version: V2
Firmware Version: 1.1.1

I have 5 units of Deco BE85 in my house with the following setup:

 

Ground Floor:

1. Main deco (living room) - connected to modem

2. Satellite deco (terrace) - wired backhaul connected to Main

3. Satellite deco (kitchen) - wired backhaul connected to Main

 

1st Floor:

4. Satellite deco (hall) - wired backhaul connected to Main

5. Satellite deco (main bedroom) - wireless backhaul

 

The problem is with deco #5, the only one connected via wireless backhaul (in master bedroom).

 

Proximity is good, not many walls blocking, and whenever I am connected, the connection quality is Strong with full bars all green.

 

However in a day, at least once or twice this unit disconnects with flashing red light and re-connects moments later. If I am unlucky, it does not re-connect and sometimes powering it off then on gets it connected again. Other times I have to reboot all routers for the wireless unit to finally connect.

 

Is this a firmware or software thing? Is having other units connected via wired backhaul causes the one connected wirelessly in the network to be buggy?

 

Note: before on wired backhaul for the other units, they used to be all on wireless backhaul for a couple of months. Have never encountered this disconnecting issue.

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#1
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2 Reply
Re:Deco BE85 wireless satellite disconnects daily while wired ones are okay
a week ago

  @THEAZR 

Hi, welcome to the community.

Is the "Master Bedroom" satellite Deco wirelessly linked to the main Deco BE85 or 1st floor "Hall" Deco?

-Can I have some screenshots of the Deco network map here:

It is also suggested to switch the Deco units in "Master Bedroom" with another satellite unit, "Kitchen" Deco for example, to see whether the disconnection follows a specific Deco or stays on the same location.

 

If possible, it is also suggested to install the 1.1.2 beta firmware here to see whether it helps:

https://community.tp-link.com/en/home/forum/topic/739226

 

Wait for your reply and best regards.

 

 

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#2
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Re:Deco BE85 wireless satellite disconnects daily while wired ones are okay
a week ago

  @David-TP 

 

Thanks. The issue has been ongoing for a couple of months, I have switched the connection between Main, 1st Floor, and even Terrace (Kitchen is a bit too far). All with the same issues of random disconnect in a day. I have yet to try switching the Deco units itself though.

 

On the 1.1.2, I have just updated all the routers to 1.1.2 last night after I posted this (as I just found out about it).

 

Still testing to see if there are any occurrences within these next few days. 

 

If the issue still occurs, will try switching the unit with one of the others in the house and will see.

 

Thanks again.

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#3
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