Tp Link Deco AX 3000 LED internet light turns red (nternet service not available) after 24Hours
Greetings! I bought a Deco X3000-5G router. I've been using it as a 5G SIM card router for 2 days. Every day after 24h the led light turns red, meaning that I don't have Internet access. I have to reboot it to gain access to sim card 5G Internet again. Don't know what the problem is, but I saw this post "https://community.tp-link.com/en/home/forum/topic/581144". And maybe as to do with ISP provider? I live at Portugal, and recently the romainian phone company "Digi" is providing 5G SIM card Internet access with unlimited data plan. I bought a plan. Bought this router, and all is good, except for this annoying problem 😔 Be grateful if someone has the solution 👍😜 Thank you all folks!
Hi, Thanks for the feedback.
It is suggested to install the debug firmware here first and try to capture the modem log if possible: How to capture the modem log on Deco X50-5G
Later if a similar issue is repeated, can you help me save a picture of the internet settings:
- Whether there is still a valid WAN IP address.
(You could send these details to support.forum@tp-link.com, please add the forum ID#761284)
After that, it is also suggested to set "Network Mode" to 4G only to see whether it helps stabilize the internet connection.
