Parental control not working on AX 23

Parental control not working on AX 23

Parental control not working on AX 23
Parental control not working on AX 23
Saturday
Model: Archer AX23  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20240822 Rel. 44461(5553)

Parental control is not working in tp link ax23. if i pause the activity nothing happens. but when i block it thorugh client section it works .

please resolve the parentel control since i required it to control my kids activity

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#1
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8 Reply
Re:Parental control not working on AX 23
Saturday

  @Dinu_ks  it will be helpful if someone provide a solution 

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#2
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Re:Parental control not working on AX 23
Monday

 Hi @Dinu_ks 

In your case, please make sure to disable the random MAC address on your child's phone:
What Is MAC Randomization and How to Use It on Your Devices

 

Then, it is recommended to delete the original device you want to manage in the profile and then add the new one.

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#3
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Re:Parental control not working on AX 23
Monday

  @Joseph-TP 

How to disable it in android tv. Since option is not there

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#4
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Re:Parental control not working on AX 23
Monday

  @Dinu_ks 

I was able to manage parental control without any issue in ax10 router. Issue is with ax23 only. You guys try to provide a fix rathar than suggesting unusable things 

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#5
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Re:Parental control not working on AX 23
7 hours ago

 Hi @Dinu_ks 

You mentioned a TV that is not controlled, right? Is the TV connected to the router both by wire and wireless?

If the TV is connected to the router both by wire and wireless, it will have two MAC addresses. Please pause both Mac addresses of TV.

If the problem still cannot be solved, you can also try to reset the router and create a new profile.

 

Press and hold the WPS/RESET button (more than 10 seconds) with a pin until the power LED light becomes quick-flashing. Release the button and wait for the Router to reboot.

 

Thank you.

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#6
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Re:Parental control not working on AX 23
6 hours ago

  @Joseph-TP tv is connected through wifi only. And i tried resetting the router multiple times. Nothing works. Do u have any other fix. Or i need to scrap this router.

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#7
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Re:Parental control not working on AX 23
6 hours ago - last edited 6 hours ago

  @Dinu_ks which activity do you pause?

 

just created rule with empty allow list, added 5 devices

 

parental control works fine. pause - internet work. resume - internet don't work

 

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#8
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Re:Parental control not working on AX 23
7 minutes ago

  @YuriyB no luck. If i pause internet also everything works. Then what is the purpose of blocking 

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#9
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