Added Deco XE75 Pro to my network - random unknown wired clients now appearing in clients list

Added Deco XE75 Pro to my network - random unknown wired clients now appearing in clients list

Added Deco XE75 Pro to my network - random unknown wired clients now appearing in clients list
Added Deco XE75 Pro to my network - random unknown wired clients now appearing in clients list
2024-10-09 20:28:38 - last edited 2024-10-09 20:32:37
Model: Deco XE75 Pro   Deco X60  
Hardware Version: V2
Firmware Version: 1.2.11 Build 20240724 Rel 38913

Hi

 

Looking for a bit of help from anyone or TP Link I hope, my Deco network consists of a X60 V3.2 and a M9 Plus V2 in access point mode connected to an Archer C80 router (Wifi switched off, easymesh switched off).

 

Main Deco is the X60, I've now got a Deco XE75 Pro which I've used to replace the M9 Plus.

 

Topology is as follows:

 

ISP ONT < Ethernet > Archer C80 < Ethernet > X60 < Ethernet > XE75 Pro < Ethernet > TP Link switch

 

The issue I'm having is that I'm getting unknown random clients connecting via "wired" connection, they are all called "W&W", they only seem to appear when a device connects to the network once being disconnected, so like if someone goes out and comes back to the house, when that device re-connects to the Deco network then I can see one of these random clients appearing in the client list.

 

The random clients eventually go into the "offline clients" section. I can delete them but they just keep coming back, any ideas what could be causing this please?

 

If I make the XE75 Pro the Main Deco then this behaviour stops, however the way my network is setup is that I need the X60 to be the main Deco so can't swap them over. 

 

6Ghz on the XE75 Pro is disabled, I've tried disabling fast roaming and Smart DHCP is disabled. The switch coming off the XE75 I've unplugged and this makes no difference.

I've removed the XE75 from the Deco network and reset it, added it again with the same issue.

 

Everything else seems to run well although I'm not yet 100% convinced the XE75 is any better performance wise than the X60..........

 

A few screen snips below.

 

Thanks

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BT Full fibre 500, 1x X60 V3.2 in router mode and 1 x XE75Pro V2.
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#1
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4 Reply
Re:Added Deco XE75 Pro to my network - random unknown wired clients now appearing in clients list
2024-10-10 07:16:20

  @klipse 

Hi, nice to see you again.

Could you install the beta APP here to see whether it helps:

Deco APP 3.8.36 --- Greatly Optimized Network Management Experience

-If not, please refer to this link to help me submit the Deco APP log-How to submit Deco APP log

 

By the way, I think the following topology works for Deco XE75 Pro as well, especially when Deco is in AP mode:

ISP ONT < Ethernet > Archer C80 < Ethernet > XE75 Pro< Ethernet > X60 < Ethernet > TP-Link switch

 

Wait for your reply and best regards.

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#2
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Re:Added Deco XE75 Pro to my network - random unknown wired clients now appearing in clients list
2024-10-10 07:26:19 - last edited 2024-10-10 07:27:06

  @David-TP 

 

Hi, thanks for the reply.

 

I have the Deco App 3.8.36 on my iPad, I don't notice any difference and I can still see the random clients in the offline clients list. Not sure how a different version of the App will stop the random clients showing??

 

As mentioned in my post if I change the XE75Pro to the main Deco which matches your suggested topology, the random clients stop joining/appearing. However my preference is to have the X60 is main Deco due to the positioning of the units in my house and for best overall coverage/performance.

 

I will submit the app log and will swap the Decos around so XE75 is the main, I can maybe change their positioning slightly however there still does seem to be an underlying issue/bug.

 

Thanks

 

 

BT Full fibre 500, 1x X60 V3.2 in router mode and 1 x XE75Pro V2.
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#3
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Re:Added Deco XE75 Pro to my network - random unknown wired clients now appearing in clients list
3 weeks ago

  @klipse 

Hi, Thank you very much for the APP logs.

It has been escalated to the senior engineers for further assistance. Please check the email for more suggestions.

Best regards.

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#4
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Re:Added Deco XE75 Pro to my network - random unknown wired clients now appearing in clients list
3 weeks ago

  @David-TP 

 

Thank you, I have received the email.

BT Full fibre 500, 1x X60 V3.2 in router mode and 1 x XE75Pro V2.
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#5
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