BE85 randomly restarts
BE85 randomly restarts
I've been experiencing random router reboots and Wifi disconnections, at least twice today and once yesterday. When it happened the router led was yellow and Wifi reappeared after the reboot was done. It's in a home with about 15 connected devices, including one Samsung Galaxy S24 Ultra connected to a separate MLO network - mentioning this as I've seen that previous firmware versions had issues with that model.
When the last disconnection happened, two devices were actively streaming (an Apple TV and iPhone).
There are repeated errors like the ones below in the logs, right around the time the disconnection happened:
Sat May 4 22:20:49 2024 daemon.err conn-indicator: [connecting_cb] Connection to ubus failed: /var/run/ubus.sock: No such file or directory Sat May 4 22:20:49 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP Sat May 4 22:20:53 2024 user.emerg : tp259,505[15711]: Sat May 4 22:20:54 2024 user.crit : ntp check success!!!; errno(2): No such file or directory
I have downloaded debug logs from the web interface if that should help. Happy to share with support if helpful.
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I hope it comes out soon. The beta firmware I've been testing is more stable than the public version for me, but not perfect yet, as I'm still experiencing occasional reboots (about 1x every 1-2 weeks).
I recommend that you reach out to TP-Link's support, they may be able to troubleshoot and possibly share a beta firmware.
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@WeeMing_Unite
I updated the firmware on my two BE85 devices to version 1.0.20, and now I'm experiencing constant reboots and Wi-Fi issues. I had to connect the devices to my PC to downgrade to version 1.0.19, which worked for about 12 hours before they started rebooting again every minute. I’ve now connected them to my PC again and installed version 1.0.18, hoping it will be more stable.
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Update:
For the randomly restarting issue after Samsung S24 Ultra connects to Deco BE85, please try to install the beta firmware:
| Deco BE85 V1/V2 | 1.0.20_build_20240701_Beta (updated date-2024.9.13) |
Please leave me a message if the beta firmware doesn't help.
Thank you very much and best regards.
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Thank you David. I've been running this firmware version/build since July 1st and haven't experienced a single reboot since then.
To make sure it was the same version, I compared the SHA-1 hashes between the one you linked to and the one received from support, they are the same.
I believe that it might be helpful to release it to a larger audience. It also happens to include one highly requested new feature, but I won't spoil it :)
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