Deco X50-5G freezes periodically
Deco X50-5G freezes periodically
Hi
One month ago I have bought 2 Deco X50-5G units, one for myself, one for my Sister. Both units are working as main deco unit in the home in WIFI Router mode with ethernet as WAN. Both have enabled 4G/5G backup (at my location it is working on LTE only). For backup I have enabled ping detection as missing internet detection mechanism because default detection was not working properly (when I have disconnected cable from internet supplier modem my deco was not able to detect it properly). But with ping it was fine. However, this is not the reason why I am writing here.
After something time I have discovered during Signal/WhatsApp voice conversation that there are moments that I cannot hear other person. I tried to analyze it. I have run ping on my linux computer for few hours on deco wifi.
My observations are that my deco (my Sister's deco also) freezes for ~5-15 seconds, on all interfaces (wifi as well as ethernet) then its ping internet loss detection mechanism detects missing internet, then deco switches to LTE backup and then after few seconds it comes back to WAN connection. This freeze happens ~10-30 times per day (sometime distance between these freezes is ~20 minutes, sometime more than hour). I thought it is a problem with my internet supplier modem so I have run ping directly on it, with still working deco (PC and X50-5G connected parallel via Omada TL-ER-605 (I had one available so I simply used it)). PC showed no interruption in ping running on it for few hours whilest on X50-5G wifi I have observed few freezes in that time.
Did anyone observe similar issue? How to deal with it?
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Few weeks ago some storm was passing. Before it actually stsrted to Rain, for few hours, when it was incomming I observed my router was restarting every few minutes. For few hours. It really drove me mad! But I realised this router might be susceptible to interference - from air or from power grid. Unfortunately, I have at home no professional tools to measure it 😞 However, I have decided I will try to eliminate at least one - interference from power grid. I have bought this ups:
https://amzn.eu/d/9Ejteak
Which as per description, it should have good filtering of interferences from power grid (IF it really has 😂).
I have connected it last Friday by replacing original tp-link power supply with this mini ups. During the week I have observed no restarts. I thought it helped but yesterday I have observed it 3 times 😞
I have really strong feeling these restarts come from the cellular module. At my home the cellular module is a backup. It is shame it causes restart of the whole router.
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