Frequent WiFi Disconnection and Lost of Internet connectivity

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Frequent WiFi Disconnection and Lost of Internet connectivity

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DennisOo

2023-03-02 13:19:58

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Registered: 2021-09-15

Frequent WiFi Disconnection and Lost of Internet connectivity

2023-03-02 13:19:58

Model: Archer AX11000

Hardware Version: V2

Firmware Version: 2.1.2 Build 20220526 rel.59616

Recently i'm facing weird issue where both my 2.4Ghz & 5Ghz SSIDs will have intermittent disconnection & sometimes lost of internet connectivity.

However, I checked the internet connectivity there's nothing wrong with it when running on wired connection.

May I know what causes this issue ? How do I fix this issue ?

Need assistance on the above.

Thanks & Regards.

1 Reply

Kevin_Z

2023-03-03 07:54:25

Posts: 21748

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Registered: 2018-12-24

Re:Frequent WiFi Disconnection and Lost of Internet connectivity

2023-03-03 07:54:25

Hello @DennisOo Thank you for posting on the TP-Link Community.

Would the LED on the AX11000 become red/orange when the issue happens? It's suggested to go through the basic troubleshooting suggestions in the following thread, then report back with some more details if the issue persists:

Router Disconnects from Internet

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Frequent WiFi Disconnection and Lost of Internet connectivity

Frequent WiFi Disconnection and Lost of Internet connectivity

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