TP-Link Archer AX11000, built-in speed test not working properly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

TP-Link Archer AX11000, built-in speed test not working properly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link Archer AX11000, built-in speed test not working properly
TP-Link Archer AX11000, built-in speed test not working properly
2021-01-11 10:45:54
Model: Archer A10  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20200716 rel.84595(4555)

Hi,

I have been using the TP-Link AX11000 since March of last year, and I must say that I am very, very satisfied with its performance.

One glitch that I have observed, however, and one that carries over from firmware to firmware, is that the built-in speed test does not work properly. Namely, it reports download speeds of at maximum 600-700 Mbps, while any external speed test that I use on a hardwired computer gives correct speeds of 940 Mbps download and 60 Mbps upload, i.e. in-line with my internet plan.

My question is this: when does TP-Link plan to eliminate this error, for example by adding the option to choose different speed test servers?

  0      
  0      
#1
Options
15 Reply
Re:TP-Link Archer AX11000, built-in speed test not working properly
2021-02-01 06:20:05 - last edited 2021-02-01 09:12:21

@Maciej 

 

Thank you for posting on the TP-Link Community.

 

We have reported this to the engineers, it seems the built-in server on the router is not the best to achieve the desired speed, sorry that there was no definitive information if or when this would be improved in the future. We will suggest you use the speedtest app or some other software to test the actual speed instead.

 

Have a nice day.

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#4
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2021-02-01 06:43:29

@Kevin_Z 

Thank you for your reply, much appreciated.

It would indeed be great if a choice of speed test servers was made available, because apart from this glitch - as I have said - the Archer AX11000 is an excellent router; the best I've ever had, and I have had quite a few.

  0  
  0  
#5
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2021-02-01 09:11:46

@Maciej 

 

Thank you very much for the high approval on the AX11000, we are happy to know that.

 

As for the suggestion about the built-in speed test, we have feedback to the related department, they will see how to improve it.

 

Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  1  
  1  
#6
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2021-02-01 09:24:16

@Kevin_Z 

Thank you Kevin!

  0  
  0  
#7
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2021-02-01 10:03:18

@Maciej 

 

You are most welcome.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#8
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2022-02-12 21:04:47

@Kevin_Z 

 

I want to add to this post as I have just noticed the same.  Using the app, the speedtest provides different results than accessing via ip address or tplinkwifi.net

 

Using the app on android phone ALWAYS displays slower download speeds than actual.  In fact the results almost appear to be backwards.

 

Anyone else notice this?

  1  
  1  
#9
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2022-02-13 08:15:30

@froggyboy98 

Hope the engineers get down to solving this.

  1  
  1  
#10
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2022-05-02 21:32:28

  @Maciej Hi

I purchased last week an dnow built in speedtest now working but router conencted to internet 1gbps !!!

  2  
  2  
#11
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2022-05-02 22:57:52

  @Maciej 

Unable to Test Internet Speed

 

"Failed to test the speed. Please try again later"

  5  
  5  
#12
Options
Re:TP-Link Archer AX11000, built-in speed test not working properly
2022-05-03 03:22:27

I  installed my router ax11000 and noticed that the speed test is not working.

Keep getting message "failed to test try again later".

I already updated the firmware!

 

  7  
  7  
#13
Options