@Kevin_Z  hey kevin. Purchased the said router last week from a local reseller and have been facing the same disconnection issue on the 5ghz band after every 10 mins. PFA the bottom label of the router for your reference. Have redacted sensitive information for obvious security reasons. Also, find below the detailed firmware version as shown on the router web interface.

Device Information

Firmware Version: 3.16.0 0.9.1 v6015.0 Build 190627 Rel.41124n

Hardware Version: Archer C5 v4 00000004

@Kevin_Z hi I bought ugt it from reseller, pls find the lable. The issue is very annoying only in 5g it keeps on disconnect I had changed all channel. 

Regards 

Aslam 

Mob +919500065556 

@Kevin_Z Issue is resolved in Firmware Version:3.16.0 0.9.1 v6015.0 Build 200930 Rel.40632n_Beta

Request you to upload latest stable and beta firmware versions on India website so that users can download them without spending time with Customer Support.

Hi @Teja_ @Kevin_Z , Is it possible to upload the new firmware here? It would be useful for me. Facing this problem from a long time.

Hi, im from Czech Republic - same issues here. Router is from reseller. I tryed network roaming on/off, all channels 2.4/5G.. still the same problem with disconnecting wifi with latest firmware 3.16.0 0.9.1 v600c.0 Build 191107 Rel.15316n. I had to buy two 10m UTP cables for my laptops, because be connected on VPN with this wifi problem is impossible. I would try BETA firmware, that you suggested 🙂. Im looking forward for firmware fix.

@Kevin_Z Hi Kevin, even i am facing this issue and seems to be a pretty common fault. Is there any solution for this ? Thanks.

@Kevin_Z  Hi, i try answer some of your questions.

I dont see any trouble when wifi have small trafic. I tried small test bellow - Problem appeard if i downloaded linux iso about 2 GB from my phone (phone has 2.4 and 5 GHz). Sending screenshots from administration of my router, next screen is from my laptop, which wasnt connected to wifi - only ran NetSpot software for monitoring wifi and last screen is from monitoring app on my phone. On screenshot you can see no wifi signal for 2.4 and 5 GHz. And on my phone (which was making traffic by downloading Linux iso) i see same outage in same time. Router was in the moment of outage relative warm and its in horizontal position (i will try hang on wall because maybe is better for cooling). On wifi was only two mobile phones and my laptop over cable. 

Connected devices. First phone is mine, which downloading big files via wifi for this test.

Screen from my laptop. Downloading from my phone started about 10:30. I dont know why is signal of 5GHz better after first drop 😮. Im in small flat, router 3 meter from me.. 

My phone

My phone after drop shows available wifi but isnt connected in that moment. After couple seconds connect to my wifi again. That is how i find problems with my wifi. Sorry, i dont know when this issues starts 😑. I will try later reset router to default, set router to vertical position on wall and maybe more test.

EDIT: Yes, laptop and my phone are on latest software version.

EDIT2: When traffic on wifi isnt intensive, browsing web

Thank you!