Deco m9 plus v2 update?

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Deco m9 plus v2 update?

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199 Reply
Re:Deco m9 plus v2 update?
2020-07-06 06:14:54

@TP-Link_Deco 

 

when are you releasing a new version of the update utility that will work on windows 10? 

Also after updating to this March 1.4.0 version will future updates then be available through the deco app? (Hopefully a new update soon with a lot more functionality). 

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#105
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Re:Deco m9 plus v2 update?
2020-07-06 06:15:39
It's impossible to login with username and password.
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#106
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Re:Deco m9 plus v2 update?
2020-07-06 06:19:08

@e3henri 

 

Hello,

 

Thanks for bringing this up.

 

No worries that the Deco M9 Plus won't be EOL as some customers doubt and we will keep releasing new firmware in the future updates.

 

However, this 1.4.0 version can only be updated via the Upgrade Tool locally in order to avoid any possibility that the upgrade may fail on the Deco app.

 

May it help.

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#107
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Re:Deco m9 plus v2 update?
2020-07-06 06:20:45 - last edited 2020-07-06 06:26:39

@TP-Link_Deco 

We need a new version of the update tool that will work with windows 10!

we have explained all the issues exhaustively here. 
when will that be released? 

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#108
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Re:Deco m9 plus v2 update?
2020-07-06 07:03:00

@xd-data-ii 

 

Hello,

 

Our engineer will email you, if you are willing to do further analysis, please check your inbox.                      

 

Thanks for your cooperation and support. Good day.

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#109
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Re:Deco m9 plus v2 update?
2020-07-06 07:29:53

@SrDarkWarrior 

 

Hi, the Ethernet cable came with Deco M9 Plus V2 is a CAT5e one, which supports a gigabit connection.

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#110
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Re:Deco m9 plus v2 update?
2020-07-06 07:33:22

@fujisan 

 

Hello, what is the operating system and version of your computer? Is it also a Windows 10?

 

If possible, it is suggested to try to run this upgrade tool on another computer to give it a shot.

 

Thanks.

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#111
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Re:Deco m9 plus v2 update?
2020-07-06 08:58:10

@TP-Link_Deco In my case I have 2 Windows 10 computers and 2 Linux Kubuntu 18.04 computers. What is the suggested system to use to upgrade with?

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#112
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Re:Deco m9 plus v2 update?
2020-07-06 10:06:06

@cacb 

 

Hello, this Upgrade Tool can only be installed on a Windows computer or MAC, so it is suggested to try on your Windows 10.

 

Please let me know if there is an issue.

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#113
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Re:Deco m9 plus v2 update?
2020-07-07 16:41:44

I managed to get the update utility to log in and work on my fourth try of different laptops and third Windows 10 device. 

It updated both deco m9 plus v2 devices (I have only two connected at the moment) quickly, easily and both at the same time over wireless connection to the main deco. 

The app shows both have the new firmware- even though only the main deco is only showing up in the 'Update Deco' section. 

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#114
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