@TJS89 Hi, Thank you very much and the log has been received. It has been forwarded to the senior engineers for further assistance. Please check the email later for more suggestions. By the way, may...

@TJS89 Hi, Thank you very much for the feedback. Could you please refer to this link to help me submit the Deco APP log here: How to submit Deco APP log Can you also send some pictures of your...

@Wado729 Hi, Thank you very much for your feedback. Have you checked whether MediaTek MT7927 connects to the 5GHz or 6GHz band under the MLO network? If we enable the Guest Network of 6GHz, will it...

@wacky1980 Hi, could you please leave me a message with the MAC address of the main Deco units on both networks? Have you reset the password of the TP-Link email ID recently? Wait for your reply and...

@Scott9999 Hi, Thanks for the update. Did you also receive my reply via email as well? Can I have a screenshot of the main menu on your Deco APP? or what you can see from the Deco APP? --Or is your...

@Scott9999 Hi, Thanks for the update. Please go to Deco APP>More>Managers and check whether you have signed into the manager account or owner account. We need to sign into the owner account to add an...