My smart plugs keep switching off during away time. These are brand new plugs and this should not be happening. Also, I switched a plug off partway through away time but it came back on again after a

I had connected Deco M5 directly to the ONT box and all was working fine for several months. Then the internet connection had a problem and I had to reconnect to Vodafone router to resolve the issue.

I am using Deco m5 as a router wired into a fibre broadband modem, connecting with ipv4 using PPPoE. Is it ok for me to enable IPv6 as well using PPPoE and the same ISP username and password as ipv4 o

I want to set up PPPoE username and password on my Deco M5 but I am not able to find it anywhere in the app. Please help

I have a router with the modem built in. Should I connect the Deco mesh unit to the WAN or LAN port on the router?

I am unable to access my router to switch off the old Wi-Fi since installing Deco M5. Do I need to unplug the Deco unit from the router to access the router settings? If so, would the deco start worki