@PaulDH Hi, Thank you very much for the message. Is the host router also from TP-Link? Are the wifi HP Laserjet 400 printers as well as the mobile/PC all connected to the Host router WiFi or RE500X?...

@knmax Hi, Thank you very much for the update and I also received your email. The case has been escalated to the senior engineer already. Please check the email for more suggestions. Best regards.

@Elvisba Thanks for the fast reply. We can wait for the update after the engineer views the APP logs. During this time, I hope you can also enable 2FA on the Deco APP to prevent the possibility of...

@Elvisba Hi, Thank you very much for the update. the logs have been received. Have you ever shared the TP-Link email ID and password with the Family members? I recalled the last time I saw the...

@rayjfoley Hi, welcome to the community. Could you please install the beta firmware here to see whether it helped: Deco X50/Deco X55_V1 1.5.5_build_20240816_Beta By the way, are the satellite Deco...

@Happy_x50 @Captain_Darling Hi, Thank you very much for your time and patience. I've updated the beta firmware for Deco X50_V1.2 here which is based on the latest 1.4.5 official firmware. Satellite...