Forums/
Range Extenders
3 weeks ago
@santoshsingh Hi, Here is the set up video for your reference. If you still have trouble setting up the device, you can call the local support directly for help.
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Forums/
Wi-Fi Routers
3 weeks ago
@JohnGhost Hi, Could you provide the model number of your switches and your network topology? Do you mean you cannot see the back end devices connected to the switches?
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Forums/
Wi-Fi Routers
3 weeks ago
@YuriyB Hi, Please disable smart connect and set up different SSID for 2.4G and 5G WIFI. Make sure the phone is connecting to the 5G WIFI, if the issue persists, please provide the network topology,...
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Forums/
Wi-Fi Routers
3 weeks ago
@PeterinJapan2 Hi, You can follow the troubleshooting steps on the screenshot, check the internet connection on the router and test with different browsers. If is still cannot work, please provide...
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Forums/
Wi-Fi Routers
3 weeks ago
@Rado123 Hi, Please use a wired device to test if the internet from ONT is stable or not. On the router, you can change the DNS settings to Google DNS. And also change the Ethernet cable between the...
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Forums/
Wi-Fi Routers
3 weeks ago
@Moon80 Hi, Please check if you have set and advanced settings like parental control that may block certain APP or webpage, If the other router can visit normally when connecting directly to the...
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