@snowdance Good day. For your case, I might need to follow by email and please have a check of your email box. May I know the model number of your main router? Thank you very much!

@carlo67 Good day, May I know where are you located? Since the Kasa care service is still not available in some areas; and only free trail are available. But TP-Link keeps working on it and for more...

@Nuno00 Hello, You may turn off the Notification on Me-Notification menu like below:

@norwichnick Hello Nick, thanks for clarifying the details. If this unit is a second-hand device from eBay, we cannot help you with the RMA as you assumed, we are sorry about that.

@Jan-Paul Good day. Thank you very much for your kind reply. We will have a check with our senior engineers and keep you updated via email. Thank you very much and have a nice day.

@WSimoNZ Hello, If this is the case, can you please confirm again if there is any special setting on your wireless router like access control or MAC filtering? If there is such setting, try to...