@Cos70 Hello, terribly sorry to hear that and keep safe. Yes, you may disable the cellular data on your HUAWEI P9 first and reset the Tapo C200 to its factory by holding the RESET button on it for...

@Steve71 Hello, If this is the case, you may need to contact the local tech support to check the warranty cause the device seems faulty....

Yes, please send us a video, and since our senior engineers would follow up your case via email and please have a check of your email box. Thank you~

@Mirio Good day. Did you reset and set up from the beginning to see If that happened? By the way, if it is not playing, what would you see on the screen now?---if possible, can I have a video about...

@Jan-Paul Good day. Are you trying to say, the voice control through Google assistant has been executed correctly. But after that, there would be one more message on the Nest hub smart display...

@Rickdog99 Good day. Did you only replace upstairs dumb switch whose outlet has neutral wire with a single HS210? And currently, the problem is : There is no response for the light when you press the...