@techfreak200 Good day. Sorry for the delay. May I know which step that you could not get through and can I have a picture of that page? How long have you had the plug and did it work before? And may...

@SkipFire Good day. May I know where are you located? I could still see it listed available on our US local website; Thank you very much. Update： Guess maybe because of the Co-Vid, some models are...

@Jon_M_C Good day. Sorry for the delay. Have you tested the Tapo P100 with other devices, like your smartphone, or lamps? By the way, what do you mean switched power supply (12Vdc-5A) and can I have...

@hs100user Good day. Thank you for your time and patience. For your case, we would like to check some information and forward your case to the senior engineers: Could you please help me check the...

@rdschweers Hi, Sorry for the delay. Did you try to give a simple name or choose an icon from the APP, not the Album? And what is the LED status on the plug, blinking green or solid green? --if It is...

@BKM Good day. Sorry for delay. May I know how long have you had the plug and when did the issue start? And how many plugs do you have and did all of them have the same issue, or just one of them?...