@Sal56 Good day. Till now, we do have any outdoor plugs sold in Australia. KP400 does not have the plan to ship to Australia yet; and I got the news that there would be another outdoor plug available...

@jaycee Thank you very much for your detailed information. We have forward your case to our senior engineers and please have a check of your email box. Thanks a lot.

@MrTea Good day. Thank you very much. What 3rd party app do you want to use? And we could not port forward the same port to multiple devices on the same network; And for the port 2020, it Is...

@bukl Good day. Thank you very much for your time and patience. After checking with the senior engineers, I learned that: The blue part on the timeline is on continuous recording schedule; as long as...

@stankg Good day. Did you mean this: https://www.tapo.com/en/faq/40/ If yes, they are different email addresses used by your family members to log in to their APPs. Thank you!

@NorfolkBea Good day. Sorry for the delay. Did it happen to both live-view and motion detected video clip? If you out somewhere quiet, would it still the same? Have you tried to reset it and set up...