@Matthew_Edi No not the heads firmware. That is the hub firmware. I was sent a link to update it by support on here.

@Sssmmm Firmware Version 3.3.951 Build 1287 HTH

@Necessiter No changing the batterries did not work for me either. I was sent an email by TP-Link support who had read my message on here. They sent me a debug firmware to my KH100 hub which I...

An update I was sent a debug firmware to my KH100 hub which I downloaded & installed I then removed the batteries from each of the units that showed the incorrect battery status. I re installed the...

@Wayne-TP The problem follows the device. It is therefore the device NOT the batteries.

@Wayne-TP