Last night we were woken twice by the alarm of our C120 installed outside. This camera has two types of detection enabled: ‘people’ and ‘line crossing’, and the recorded video clip did not show any...

@Solla-topee You are right! I apologize for not checking my settings properly before opening this post and wasting your time. As for the false detection, no, this is the first time the C520WS has had...

I've just sent you everything you asked. Thank you

@Solla-topee You: "Does the Tapo C520WS subscribe to the Tapo Care service or has an SD card inserted to store video recordings? Me: SD card inserted. You: "If so, it's suggested to check the...

Early this morning the following happened: 1) The indoor C520WS, which is set to person detection only, was awakened by an unknown event, i.e. no event at all since there wasn't any movement in the...

@B-rock The funny thing is, even the H200 is still tagged as "Coming soon"...