I have been using the Tapo App on an old phone for many months and all is working fine. I just installed the Tapo App on a new phone and the installation was quick and easy. I was expecting to setup...

@Solla-topee Thank you. Yes, that that will work without using the reset button on the camera. What I should have done using the modem admin configuration, is to change back to my old Wi-Fi SSID....

I tested this out, and I am afraid if you change your Wi-Fi SSID, the only way to get the camera back online is to press the reset button on the camera. Before I did that, I put back my old SSID and...

@Wayne-TP Thank you, Yes, I just got a message from Technical Support to say the factory installed messages are hard coded and impossible to delete or edit. I have managed to add my own and sort them...

@mscgunaydin Hitting the Gear Icon, there is a "Reboot Camera" down the bottom in Camera Settings. This is a catch-22 situation, because with the camera off-line, you cannot get to it. In details it...

I changed the Wi-Fi address on my modem and my two C720 Floodlight Cameras went off line. I clicked the Tapo “Details” on my mobile and there is a procedure if you changed the Wi-Fi SSID, you can get...