@Wayne-TP I confirm that I have received the email and I will follow up with them. Thanks.

@Wayne-TP Thanks for the response. Both guys were definitely still within the frame / camera's view (With their backs to the camera, as they were leaving) when the recording stopped at 5 seconds. My...

Hello I've had an incident where the camera (C420) starts briefly recording people loitering at the back of my house late at night and then cuts off just after 5 seconds. I have a Record Buffer of 10...

@Matt_C Hello Matt I managed to fix it by setting the Superhub 3 to Router mode and disabling the WiFi on the Superhub so that the Wireless is provided by the Deco. I have also done a MAC Clone via...

@David-TP Hello Yes I have received your email and support have contacted me as well. I will take it up with them. Thanks.

@David-TP Hi, thanks for the response. My ISP is Virgin Media. The router I have is from Virgin Media, Superhub 3.0. The setup I have is the router is set on "Modem mode" (So it just provides the...