Tapo 210 dead with fixed red led
After several hours, cam goes offline and fixed red light. Completely dead. 5 times in 2 days.
10 meters from router, signal strength ,default configuration. No ping.
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Hi,
You can refer to the instructions below to troubleshoot if the camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going Offline?
If the problem remains, please confirm the following information.
1. Please list the troubleshooting you did.
2. What's the model number of your router? Is the camera connected to your router's Wi-Fi directly?
3. When the camera is working, what's the RSSI value on the camera's Device Settings > Device Info page after tapping the Wi-Fi icon?
4. How do you recover the internet connection after the problem occurs?
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot if the camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going Offline?
If the problem remains, please confirm the following information.
1. Please list the troubleshooting you did.
2. What's the model number of your router? Is the camera connected to your router's Wi-Fi directly?
3. When the camera is working, what's the RSSI value on the camera's Device Settings > Device Info page after tapping the Wi-Fi icon?
4. How do you recover the internet connection after the problem occurs?
Best Regards
- Copy Link
- Report Inappropriate Content
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