Can not connect Tapo c200

Can not connect Tapo c200

Can not connect Tapo c200
Can not connect Tapo c200
Friday

The camera cannot find and connect the WiFi during the pairing stage. I am using the speedport plus 2

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Re:Can not connect Tapo c200
Monday

  @Teostam 

Hi,
You can refer to the instructions below to troubleshoot when failing to configure the camera.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please confirm:
  1. What error message appears on the Tapo app when failing to configure the camera? What LED status on the camera?
  2. Remove the SD card on the camera for a try if there is one.
  3. Try to enable a hotspot Wi-Fi on your phone, factory reset the camera, reconfigure it on another phone, connect it to the hotspot Wi-Fi, and then check if it will work.

 

Best Regards

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