Screws won't come out to insert SD card

Screws won't come out to insert SD card

Screws won't come out to insert SD card
Screws won't come out to insert SD card
2024-05-22 14:56:43
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

I cannot for the life of me remove the second screw to insert an SD card on the outdoor security camera I bought this year. I have tried so hard that the very weak screw has worn itself out. It's like it was designed not to function to make me spend my money on the cloud recording function!

 

I promise I'm not just limp wristed, it very much just has been stuck and remains stuck. Has anyone else had this issue? 

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Re:Screws won't come out to insert SD card
2024-05-23 07:57:47

  @internscout 

Hi,
Below is the video instruction to install microSD card on the camera, and it seems not hard to loosen the screws.
How to Install microSD Card and Reset Your Camera Tapo C310&C320WS&C325WB&TC65?
 

You can find someone to help you loosen the screws if you can't, or you can contact the retailer or local support to check if the camera is under warranty and if they can provide a replacement for you if your operations are correct when loosen the screws.

 

Best Regards

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