No idea what is wrong with my Tapo C100
I have no idea where to find the hardware version you're asking for.
Anyway, my problem is that I'm not able to set up my camera. I have no idea what the trouble is. I have reset it with no luck, but it won't connect with the wi-fi. What I don't understand is why the lady I was talking to a couple of days ago, said that I wasn't supposed to use the tapo.cam wi-fi, but the instructions say that I need to. Either way , nothing happens. It says...Unable to Connect to Your Tapo device. Also, I'm not able to change the wi-fi name or anything like that because I rent a room here and the internet is included.
Any help would be greatly appreciated,
Christine