Not emptying to dock

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Not emptying to dock

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Not emptying to dock
Not emptying to dock
2024-03-06 12:02:50 - last edited 2024-03-07 11:52:15
Model: Tapo RV30 Plus  
Hardware Version: V1
Firmware Version: 1.1.9 Build 230911 Rel.201448

I have the  issue with self emptying the dust container. Not emptying within the app button, nor the auto function. I`ve tried everything mentioned above, but without success.

firmware version of mine is 1.1.9 Build 230911 Rel.201448. HW vers. 1.0 and serial number: 2233186000341 Model: RV30 Plus.

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Re:Not emptying to dock-Solution
2024-03-07 08:09:13 - last edited 2024-03-07 11:52:15

  @Niki4 

 

Are you referring to the suggestions provided here? Re:Vacuum not emptying when connected to dock-Solution

 

If you have tried everything there, I highly suspect it is a hardware failure. I would recommend you contact the retailer for product repair/warranty, or you can directly contact local TP-Link support for help.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Not emptying to dock-Solution
2024-03-07 08:09:13 - last edited 2024-03-07 11:52:15

  @Niki4 

 

Are you referring to the suggestions provided here? Re:Vacuum not emptying when connected to dock-Solution

 

If you have tried everything there, I highly suspect it is a hardware failure. I would recommend you contact the retailer for product repair/warranty, or you can directly contact local TP-Link support for help.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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