RV10 plus will not auto or manually empty to dock

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RV10 plus will not auto or manually empty to dock

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RV10 plus will not auto or manually empty to dock
RV10 plus will not auto or manually empty to dock
2024-02-09 11:10:51
Model: Tapo RV10 Plus  
Hardware Version: V1
Firmware Version: 1.0.9

I am losing my mind, This vacume will not empty itself no matter what i do.

 

Current firmware is the latest. I have moved the dock to the center of a room with absolutely no furniture in it for testing purposes. Run the robot for an hour before trying to empty. Ensures all packaging materials are removed. Replaced the bag in the dock. charged robot to 100%. Made sure in app settings are set to auto empty.

 

It will not auto empty no matter what. So i thought i would just do it manually via the app and it still does not empty.

I have about 25 TP link devices and I have never had a problem with a single one but this stupid robot is making me think of getting rid of all the TP link products i have and moving to a new brand

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Re:RV10 plus will not auto or manually empty to dock
2024-02-20 03:29:09

  @Josh666 

 

When the robot vacuum returns to the dock, how does the LED indicator change on both the robot vacuum and the dock? Try to cut off the power of the dock for 5 minutes and check it again (emptying via App).

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