Tapo RV30 scrambling maps

Tapo RV30 scrambling maps

14 Reply
Re:Tapo RV30 scrambling maps
2024-10-08 00:20:58

  @Luchi72 

I think I have the same problem. It seems to have turned my house 180deg and move the docking station to the opposite wall. How can I erase the incorrect map and re-map the house?

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#13
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Re:Tapo RV30 scrambling maps
2024-10-08 03:36:54

FreekyClean wrote

  @mekatu I am getting the same exact problem as well. No carpets, no windows, no mirrors, backup map is saved. Every time the vacuum robot starts it scrambles the map again, meaning I have to manually restore the backed-up map again and again. Any news on how to fix this?

 

 

  @FreekyClean 

 

Is it only the living room area that is shifting? The green frame is the correct position and the red frame is after?

 

Before noticing this phenomenon, did the robot vacuum make a room cleaning (living room?) or a whole home cleaning?

 

What's the model, hardware, and firmware version of your device?

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#14
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Re:Tapo RV30 scrambling maps
2024-10-08 03:38:36

Amanda_O wrote

  @Luchi72 

I think I have the same problem. It seems to have turned my house 180deg and move the docking station to the opposite wall. How can I erase the incorrect map and re-map the house?

  @Amanda_O 

 

Restart a whole home cleaning then the map will be updated automatically. Then you can backup the correct map and restore it when the shifting issue reoccurs.

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#15
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Re:Tapo RV30 scrambling maps
2 weeks ago

  @Luchi72 

The robot is back from repair with a statement that "internal hardware fixed". The first cleaning was almost complete without the map overlapped. But the robot was not able to find the charger again. In the second run I connected the robot to a range extender at home in case it is a modem issue. However the map overlapped again and even the cleaning was not complete and the charger was not found. 
I am really disappointed and will contact the dealer once again. But I am getting hopeless. 

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#16
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