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C310 Line Detection False Positive

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C310 Line Detection False Positive

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C310 Line Detection False Positive
C310 Line Detection False Positive
2023-12-11 12:51:02
Tags: #Notification #Motion Detection #line crossing
Model: Tapo C310  
Hardware Version: V1
Firmware Version: 1.3.9 build 231024

hi! im getting false positive line crossing notifications.

 

the saved video is  attached.

 

this is how i have it setup:

File:
2023-12-11.09-39-46.e37207b2-baa7-43cd-b23c-7d50e91a2c29.mp4Download
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Re:C310 Line Detection False Positive
2023-12-12 10:59:36

  @RodrigoG 

Hi,
Thank you for the case report, configuration, and the related video recording.
I'll have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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Helpful: 0

Views: 391

Replies: 1

Tags

Notification Motion Detection
line crossing
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