C210 lags on playback

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C210 lags on playback

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C210 lags on playback
C210 lags on playback
2023-08-02 09:00:00
Model: Tapo C210  
Hardware Version: V2
Firmware Version: 1.3.6

Hello there.

 

I got 2 cameras last month and they where working great for a while even in 2k

 

Now the last days I noticed lag on playback.

Changing the resolution from 1080p to 720 fixes but when I close the app and reopen it lag starts again. Changing then from 720p to 1080p again fixes it again . So after changing resolution no matter increasing  or decreasing it fixes the problem until i restart the app.

 

Also the signal is great at -58 to -60

 

What I can do ?

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Re:C210 lags on playback
2023-08-03 06:13:29

  @DeathshadeGR 

Hi,
Thank you for the case report. You can try to click on the Tapo Cam on the Tapo app and go to the Camera Settings>Advanced Settings>Display Settings, and then select the Compatible Mode and check if the lag problem solves.

 

If not, please help confirm:
1. The model number and OS version of your phone.
2. The version of the Tapo app.
3. The network diagram, such as the Internet--wireless router)))Tapo C210, etc.
4. Share a video about the problem with us. You can send me the link to download the video via private message.

 

Best Regards

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