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Hi - I have a C200 with a brand new 128gb SD card. It formats and records successfully, however when it is full, it stops recording. Loop recording is enabled. Firmware seems up to date. What should I do?
Hi,
You can refer to the link below to troubleshoot if the SD card does not work properly on the Tapo Camera.
What should I do if the SD card doesn’t work properly on my camera?
If the problem remains, please help confirm the following information for further analysis.
1. What's the model number, capacity, and format of the SD card?
2. Please refer to the link below to verify if the SD card is fake, and please send me a picture of the test result on the H2testw tool.
How to Verify Fake Micro SD Cards
3. Please send me a picture of the microSD card feature on the Tapo app.
Best Regards
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