P110 - Energy Monitoring > Periodic Billing - Unable to save settings

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P110 - Energy Monitoring > Periodic Billing - Unable to save settings

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P110 - Energy Monitoring > Periodic Billing - Unable to save settings
P110 - Energy Monitoring > Periodic Billing - Unable to save settings
2023-03-11 18:17:32 - last edited 2023-03-16 02:25:19
Tags: #Energy Monitoring #Schedule #Periodic Billing
Model: Tapo P110  
Hardware Version: V1
Firmware Version: 1.1.6 Build 221114 Rel.203339

 

The following is the same for all 4 of my P110 Plugs!
 

  • 1 - Launch Tapo App
  • 2 - Select Device (P110) 
  • 3 - Scroll up from the bottom and select 'Show More'
  • 4 - Should see Energy Monitoring > Energy Usage
  • 5 - Click the pencil to 'Edit'
  • 6 - Click Bill Type
  • 7 - Select Periodic Billing
  • 8 - Hit SAVE
  • 9 - Edit the Time-of-use/Off-Peak/Mid-Peak/Peak values as suits your billing
  • 10 - SAVE is greyed out and cannot be used, so settings are not retained
  • 11 - Sync bill settings to all plugs - Also fails to save/work.

 

Please fix this bug. 

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#1
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1 Accepted Solution
Re:P110 - Energy Monitoring > Periodic Billing - Unable to save settings-Solution
2023-03-15 21:14:01 - last edited 2023-03-16 02:25:19

UPDATE:

The SAVE Button becomes active when populating times, dates, and $/£ values for Off-Peak, Mid-Peak, AND Peak; But only when SUMMER AND WINTER's details are populated. (Fill in everything!)

 

However - The 'Sync to other plugs' option  doesn't seem to work - The instructions for this need to be made clear.

 

Recommended Solution
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#4
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Re:P110 - Energy Monitoring > Periodic Billing - Unable to save settings
2023-03-13 02:28:31

  Hello @Kev600 

 

Thank you for reaching out and for sharing a detailed description. 

Besides the settings you've checked below,  please slide between Winder/ Summer and if you've filled up there. 

 

  •  - Click Bill Type
  •  - Select Periodic Billing
  •  - Edit the Time-of-use/Off-Peak/Mid-Peak/Peak
  • - Check Winter/ Summer settings too

Hope this can help!

 

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#2
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Re:P110 - Energy Monitoring > Periodic Billing - Unable to save settings
2023-03-15 14:12:10
I'm having the same issue... Though there is no difference for me for Winter/Summer... also we have no "mid-peak", I tried setting Winter to January 1 to March 31, Summer to April 1 to December 31... and just set the times to the same. Also put in "0" for mid-peak. Cant save.
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#3
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Re:P110 - Energy Monitoring > Periodic Billing - Unable to save settings-Solution
2023-03-15 21:14:01 - last edited 2023-03-16 02:25:19

UPDATE:

The SAVE Button becomes active when populating times, dates, and $/£ values for Off-Peak, Mid-Peak, AND Peak; But only when SUMMER AND WINTER's details are populated. (Fill in everything!)

 

However - The 'Sync to other plugs' option  doesn't seem to work - The instructions for this need to be made clear.

 

Recommended Solution
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  3  
#4
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Re:P110 - Energy Monitoring > Periodic Billing - Unable to save settings
2023-03-16 02:25:01

Hi   @Bobby_Digital 

thank you for sharing the case details!

It looks that the app does not accept '0' as the value in the Mid-peak hour section, please try to put in a random number  like 1 in the Mid-peak hour and see if you can save it. 

This will not be counted in the bill if you only have Peak/non Peak hours in the table. 

 

 

 

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#5
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Re:P110 - Energy Monitoring > Periodic Billing - Unable to save settings
2023-03-16 12:30:41
Hello, Thanks for the quick answer. This was indeed the problem. I just put in 1 in mid-peak and the save button was activated.
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#6
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