Tapo c310 not able to reset
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Tapo c310 not able to reset
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Registered: 2023-01-20
2023-01-20 13:00:43
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Tapo c310 not able to reset
2023-01-20 13:00:43
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No use , i m not able to reset it through reset button from back
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2023-01-30 02:58:49
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Re:Tapo c310 not able to reset
2023-01-30 02:58:49
Hello @Khaleem0274
Thank you for reaching out the community, please make sure you have tried to factory reset the camera with camera powered on, check camera still responds to a factory reset , or if the camera still broadcasts the Tapo Camera _XXX default SSID, or if the LED flashes amber and green.
If factory reset does not help, please contact the retailer or local support to check device warranty.
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