tapo care not subscribe yet on my account
i already buy the tapo care but i still not receive any thing even already cut from mya gcash and i cannot do anything
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Hi @denny1234
Thank you for the feedback. Please help to confirm if your TP-Link account is the same as the Apple ID? (email address) The TP-Link account can be found here, APP->Me.
Note: For personal privacy concerns, we suggest you delete the pictures on this thread that contain your personal information, such as the email, transaction number and Apple ID.
A specialist will follow up your case by email, please check your inbox later and confirm.
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@denny1234 of course sir
that my account that is the receipt whose send from my own apple
iid until now still not receive anything
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@Wayne-TP yes it's same e-mail
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Thanks for the reply. The information will be shared with the specialist who is in charge of your case, please check your inbox and reply to the email.
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