tapo care not subscribe yet on my account

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tapo care not subscribe yet on my account

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tapo care not subscribe yet on my account
tapo care not subscribe yet on my account
2023-01-12 22:17:31

i already buy the tapo care but i still not receive any thing even already cut from mya gcash  and i cannot do anything

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#1
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4 Reply
Re:tapo care not subscribe yet on my account
2023-01-13 03:21:42

Hi  @denny1234 

 

Thank you for the feedback. Please help to confirm if your TP-Link account is the same as the Apple ID?  (email address) The TP-Link account can be found here, APP->Me. 

 

Note: For personal privacy concerns, we suggest you delete the pictures on this thread that contain your personal information, such as the email, transaction number and Apple ID. 

 

A specialist will follow up your case by email, please check your inbox later and confirm. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:tapo care not subscribe yet on my account
2023-01-13 17:32:51

  @denny1234 of course sir

that my account that is the receipt whose send from my own apple

iid until now still not receive anything

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#3
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Re:tapo care not subscribe yet on my account
2023-01-15 19:31:15

  @Wayne-TP yes it's same e-mail

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#4
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Re:tapo care not subscribe yet on my account
2023-01-17 01:51:16

  @denny1234 

 

Thanks for the reply. The information will be shared with the specialist who is in charge of your case, please check your inbox and reply to the email. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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