HS110 Not reporting power usage

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HS110 Not reporting power usage

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS110 Not reporting power usage
HS110 Not reporting power usage
2020-01-01 12:33:50
Model: HS110  
Hardware Version: V2
Firmware Version: 1.5.7

I got this plug just before Christmas and set it up in the socket that is used by my computer.

 

The schedule works perfectly and the Energy Usage page shows when the plug was turned on.

 

But the Power Consumption page always shows 0 power consumed regardless of what is going on.

 

Is this a faulty plug or a configuration issue.

 

Looking at othjer posts this could be a known faulty product :-(

 

  0      
  0      
#1
Options
1 Reply
Re:HS110 Not reporting power usage
2020-01-08 05:53:40

@MikeRevitt 

 

Hello, thanks for your requesting. 

 

Could you please show us a screenshot of the power consumption page?

 

And what is the model number of the appliance plugged into HS110 and what is the power consumption?

 

Try to change another device and verify whether it works. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options