Smart switch stoped working after year and new switch doesn’t work either
SmartSwitch stopped working after about one year. Smart switch is in a three gang box with two other non-smart switches. the smart switch shows a connection and lights up but for some reason it does not turn the lights connected to the smart switch on. I think maybe I should replace the nonsmart switches in the same gang box. Any thoughts?
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Hi Trev,
If you cannot control the lights by the smart switch, please check if you are on the latest firmware,
if it's not latest , please upgrade the firmware , about how to upgrade the firmware, you can click on the following link to get some help:
https://www.tp-link.com/us/faq-2325.html
And you mentioned ,you have a new switch, if you use the new switch, to take place the old one, it doens't work either?
Yes, you can try to use the normal switch and test if it can work fine.
Merry Christmas.
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