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Can't change smart switch to new wifi

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Can't change smart switch to new wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Pennyrom

2023-08-11 21:50:49

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Registered: 2023-08-11

Can't change smart switch to new wifi

2023-08-11 21:50:49

Model: HS200

Hardware Version:

Firmware Version:

Our new wifi is Starlink. I can not change our switches and plugs to Starlink. Even when resetting switch and getting blinking green -orange the app can not recognize the switch. I have not switched our Starlink to 2 networks so I assume it is only on 2.4 ghz. Are my 12 kasa switches and plugs now useless? Thanks

1 Reply

Wayne-TP

2023-08-14 11:06:26

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Registered: 2020-06-23

Re:Can't change smart switch to new wifi

2023-08-14 11:06:26

@Pennyrom

If you fail to configure the Kasa switch, you may refer to the suggestion here: What should I do if I fail to configure the Kasa device?

Now most new routers are dual-band routers, if your router only broadcast one WiFi network, it should be a combined network with 2.4GHz and 5GHz. Try to separate the WiFi bands and reconnect the Kasa switch to the 2.4GHz network.

If the problem still exists, kindly share a screenshot of the error here.

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Pennyrom

2023-08-11 21:50:49

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-08-11

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Can't change smart switch to new wifi

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