Hi, need help.

Have perform reset by long-press the butyon on the camera, and on the web interface reset.

However, still request for the camera's password with preset username : admin, after entering "admin" as password, it indicates "wrong password" and suggest to reset the camera.

Need help.

hello,

it seemed I have the same issue. I cant even log in to web based setup. Please share if you guys have fix already.

thanks

Same issue we reset over and over again but still login using the user:admin and password:admin. Im not satified with the tplink camera. its cheap but its giving me headache to troubleshoot.

galilee_x wrote

Model : NC450

Hardware Version : V 2.0

Firmware Version : 1.3.3 (just upgraded)

ISP :

Hi,
I installed my first (an only) tp-link camera a few days ago. I followed the quick setup guide and I could then monitor my camera from the mobile App (iOS and Android).
However, when I try to login directly into the camera Web interface (in my local network), it doesn't accept the admin/admin combination. I've got the "incorrect password" message.
I pushed the reset button on the camera until the reset light blinks. Then, I waited a few minutes ultil the light comes off.
No way! The problem is still there. As if the factory password was not "admin".
I also tried Admin and ADMIN as a password, but no success either.
Event if I doubt, I tried the user and password from my tplinkcloud account, but then I got the "Username does not exits" message.
This post is my last try before I get the camera back to the store where I bought it.
Thanks in advance,
Jean

Now i cannot even setup this camera. Anyone can advise whats the best thing to do?