My C220 camera has a pink picture

My C220 camera has a pink picture

My C220 camera has a pink picture
My C220 camera has a pink picture
hace una semana - last edited hace una semana
Model: Tapo C220  
Hardware Version: V2
Firmware Version: 1.0.12

My camera displays colors that are increasingly more pink/purple. Restarting do not help. Nor does it help to change from night vision to auto to daylight and back. Reboot do not work. Night mode works just fine, but no colors of course.

Is it a software problem? A hardware problem? Someting I could fix or does the camera need a replacement?

  0      
  0      
#1
Options
1 Reply
Re:My C220 camera has a pink picture
hace una semana

  @Blund 

Hi,
You can check if the following instructions are helpful. If the problem remains, please send us a picture of the camera's live view page.
What to do if the Tapo Camera image color is abnormal?
Best Regards

  0  
  0  
#2
Options